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Please read carefully our terms and conditions as detailed below. Your acceptance of the terms and conditions is given when you make a purchase from us.

You should be aware that:

We have made every effort to display as accurately as possible the colours of our products. There are numerous factors that may affect the colour including but not limited to your computer display settings.

All sizes and measurements are approximate.

HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the product has been dispatched (the Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.

PAYMENT

When purchasing through our website, we currently accept PayPal and card payments throught the website.

VAT

These prices include VAT but exclude delivery costs, which will be added to the total amount due unless otherwise stated.

Prices are liable to change at any time, but changes will not affect orders where we have already sent you a Dispatch Confirmation.

DELIVERY AND SHIPPING INFO

Delivery is charged depending on basket amount, products and place to ship.
RETURNS

You may cancel a Contract at any time within 14 working days, beginning on the day you received the products. In this case, you will receive a full refund of the price paid for the products in accordance with this returns policy.

To cancel a Contract, you must inform us in writing by emailing lucy@shoeberry.co.uk You must also return the product(s) to us at your own cost and risk. Goods must be in the same condition in which you accepted them and in the original packaging. All goods will be inspected on their return. You have a legal obligation to take reasonable care of the products while they are in your possession.
For faulty items that are returned we will refund you the full cost of the item, including the delivery charges for sending the item to you providing you have returned the entire order to us. We will also cover the cost of the return. We will process the refund due to you as soon as possible and within 7 working days of receiving the item back.

STOCK AVAILABILITY

The confirmation e-mail you receive is a confirmation that we have received your order and not a guarantee of stock availability. If we are unable to fulfil your order, we will cancel and/or refund any products/items and we will do our best to let you know as soon as possible.
PRICING

All prices and payments are in GBP. We cannot be held responsible for any errors and price issues which occur as a result of your local internet and proxy settings, which may result in you viewing previously stored content from our site.

ACCURACY OF CONTENT

We have taken every care in the content of this website to ensure accuracy; however some prices or details shown on the website could change from time to time and it is possible that errors will occur. We will endeavour to rectify any errors as quickly as possible. Should an error occur we will give you the option of either confirming your offer to purchase subject to the correct description or price or retracting your offer and receiving a refund if the goods have been paid for.

OUR LIABILITY

We warrant to you that any product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

Our liability for any losses you may suffer as a result of a breach of this agreement is strictly limited to the purchase price of the product you purchased.

This does not include or limit in any way our liability:

For death or personal injury caused by our negligence
Under section 2(3) of the Consumer Protection Act 1987
For fraud or fraudulent misrepresentation; or
For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
We are not responsible for indirect losses.

WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

ACCURACY OF CONTENT

We have taken every care in the content of this website to ensure accuracy; however some prices or details shown on the website could change from time to time and it is possible that errors will occur. We will endeavour to rectify any errors as quickly as possible. Should an error occur we will give you the option of either confirming your offer to purchase subject to the correct description or price or retracting your offer and receiving a refund if the goods have been paid for.

THIRD PARTY SITES

Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.